Covid 19 Message
Dear patients of Northside ENT and Total Hearing Solutions,
The doctors and staff of Northside ENT and the audiologists of Total Hearing Solutions are doing all we can to provide care to our patients in a timely fashion while minimizing any contribution to the spread of or the coronavirus in our community.
We are closely monitoring the coronavirus (COVID-19) situation, including guidance from the Centers for Disease Control (CDC), the World Health Organization (WHO), and local-level authoritative bodies. We would like to share a couple of updates that may help you to feel at ease when visiting our office during these uncertain times:
We have reviewed guidance for all our team members detailing how to protect against transmission of the virus, including the continued importance of hand-washing protocols and enhanced cleaning of high-touch areas. We will continue monitoring coronavirus (COVID-19) updates and will respond based on the advice of the aforementioned public health authorities.
AT THIS TIME WE ARE REQUIRING ALL OF OUR PATIENTS AND CAREGIVERS TO WEAR A MASK IN OUR OFFICE.
We would also like to remind our patients of various remote methods to interact with us. All patients have access to their health information and the ability to communicate with their physician through the “FollowMyHealth” patient portal where patients may review their information, results and communicate directly with their physician. If you do not already have an established account, please contact our office for an invite link to be sent to your email (please note, this is the only way to initiate access). In addition, customers can call our office at 317-844-5656 where our team is happy to address your concerns.
Finally, we ask that only one parent come with their child to the office visit and that any other family and friends accompanying a patient stay in the car to avoid unnecessary exposure.
We thank you for your understanding in this difficult time and we look forward to getting back to “business as usual” once the spread of this virus is under control.
The doctors and staff of Northside ENT and Total Hearing Solutions.